The most important decision in your roof replacement or repair is which contractor you get to do it. When we’re talking about our homes, the most important factor in roof replacement or repair is which roofer you get to do it. When dealing with an investment of that size, put your confidence in an experienced contractor whom you can trust.
Sounds simple enough, right? But how do you find a Boise roofer you can trust? Here are a few things to start with.
There are several steps you can take to make sure you’re holding all the cards before you even talk to a prospective contractor.
Nowadays, almost everybody looks online for everything, and that’s where you should start your roofing research. In fact, if the company you’re considering has a very weak online presence, it should raise some red flags.
One of the best places to start is in Google Maps, which can provide a condensed list of nearby contractors, their contact info, and links to their websites. You’ll start your search by seeing the best roofers that are close to your location and expand from there.
While Maps is a great starting point, you don’t need to settle for a roofing contractor just because they’re close to you. What are their ratings on Home Advisor, GuildQuality, Google, and Facebook? How many reviews does each company have compared to their competition? What is the community saying about them?
With just a few clicks, you can see feedback from dozens of previous customers. A good reputation with many positive reviews is very hard to come by, so you can have more confidence in a team that has worked hard on building that reputation.
Now that you’ve zeroed in on a couple of excellent candidates, do a branded search by Googling “business name + location.” This is just a fishing expedition, but it can be very revealing. You’ll get a host of different review sites (in most cases) near the top, so you can get a bird’s-eye view of the company right away.
You’ll also see relevant awards they’ve received and press coverage of the company, whether it’s good or bad. If you don’t find much good news when you search for them, you might want to try elsewhere.
If they don’t have a website, you might have reason to be concerned. No business worth its salt today lacks a quality website with up-to-date information. The same goes for a website that looks as if it came from 1999 … steer clear!
Few reputable, long-term contractors would fail to set up some basic pages and a website to help customers find them. With services like lnstabuild or WordPress available, anyone can create a great website in a pinch. If they don’t take their business seriously, neither should you.
One of the biggest mistakes that customers make is failing to thoroughly talk with each contractor they are considering. We recommend setting aside enough time to discuss problems, products, and prices.
You're most likely to be dissatisfied with the result of your project if you weren’t sure what you wanted ahead of time. Discuss your options and the contractor’s experience before getting started — and trust your instincts.
I’m sad to say that Treasure Valley Exteriors has had many jobs correcting the poor work done by some not-so-good roofers. Usually, this means the homeowner or business simply must chalk up their expenses as a loss, as it is difficult to recover your money from a contractor who has disappeared, closed shop, or wasn’t qualified to work in the first place.
Do your due diligence and hire the right Boise roofer the first time. If you ever have any questions or even want to run something by our team, please feel free to reach out to us.